When you partner with A&M Amusements, our goal is to make the experience seamless, profitable, and worry-free. Still, if you’ve never hosted an amusement machine before, it’s natural to have questions about what day-to-day operation looks like. Here’s what you can expect once a machine is placed in your location.

First, installation is fast and minimally disruptive. Machines are delivered and positioned during agreed-upon times to avoid peak business hours whenever possible. Once in place, they operate independently and do not require staff involvement. Your team does not need to explain the machine, handle money, or perform any technical tasks.

Second, normal customer interaction is exactly that—normal. Guests may gather briefly while playing, especially around claw machines or prize units, but machines are selected and placed specifically to avoid congestion. If adjustments are ever needed, we handle them. The goal is added engagement, not interference with your core business.

Third, occasional questions or minor issues are expected—and covered. A jammed prize, a curious customer, or a simple question about how the machine works can happen from time to time. In these cases, staff can simply direct customers to the contact information on the machine or let us know directly. Our team handles servicing, maintenance, and customer support so you don’t have to.

Finally, revenue and performance are monitored behind the scenes. We regularly check machine operation, restock prizes, and ensure everything remains clean and functional. If something isn’t performing as expected, we make adjustments proactively. You benefit from the results without needing to manage the process.

Hosting an amusement machine should feel effortless. If it ever doesn’t, that’s our responsibility—not yours. Our partnerships are built around reliability, transparency, and long-term success for both sides.

Have questions about a machine in your location? Contact us anytime—we’re here to help.